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More Details Our software offers a full suite of enterprise level tools and reports needed to control quality and operator performance.With features like real-time chat supervision, chat takeover, and chat transcript review, as well as thorough analytics such as rating reports and operator efficiency reports, ensuring consistent customer service is only a few mouse clicks away.
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Engage in meaningful conversations with website visitors in order to offer product recommendations, promote online specials, increase shopping cart sizes and improve checkout conversion rates.
More Details We make it easy for you to offer live support, which will improve your customer satisfaction ratings.
Our real-time, built-in translator, breaks down language barriers by automatically detecting and translating chats into the language your customers use.
Our live chat software also allows you to use personalized canned messages to maximize operator responsiveness and consistency when handling concurrent chats.